Guest Service Directory

Discover all our services

We are happy to welcome you and glad to help you to discover the Eternal City!

You have landed in the colourful Trastevere… the real roman soul is at your hand!

If there is something more we can do to make your stay more comfortable, do not hesitate to contact us directly at no. 9.

Enjoy your stay!

Ripa Staff

Breakfast: An excellent breakfast buffet, with fresh sweet and savory products, awaits you every day from 7.00 to 10.30 at the White Space, located on the ground floor;

Restaurant: our bar and restaurant are open from 18:00 to 22.30 every evening for an aperitif and dinner and from Monday to Friday also for  lunch;

Minigym; Located on the 1st floor, our cozy fitness center is open 24 hours, with free access for all our guests.

Wifi: Free and unlimited wifi.

Cleaning services: room cleaning service available to you every day from 9.00 to 15.00.

Do not disturb: Should you prefer not to receive service is from housekeeping please place the sign outside of your door. Should you wish to not receive any calls please inform the operator dialing n. 9.

Laundry: For your convenience, a laundry bag and pricing list are located in your room. Regular service: please place items in the laundry bag and fill the list, bring the bag directly  to the front desk before 11.00 am. Items will be returned on next day. Sundays and Bank Holidays the service is not available. For Express service (same day) an surcharge of 50% will apply.

Iron is available on request.

Parking: Our Garage is located outside the hotel at Via degli Orti di Trastevere 15. The daily fare depends on the size of the car, starting from 15.00 euro per day.

Guest Services: Our front office can arrange limousine service, car rental, guided tours, Vespa or vintage car tours or any other service you may wish during your stay.

Safety Deposit Boxes: In your room you’ll find a safe deposit box, please enter a 4 digit code. The hotel cannot take any responsibility for money or valuables left unattended in your room.

Check out: Check out time is 12.00 noon. Should you wish to check out later, an extra charge will apply, depending on the time of check out.

Fire Precautions and Fire Exits: Please review the Fire Safety Plan on the back of your guestroom door to familiarize yourself with the nearest exit in case of emergency.

Drinking water: The tap water is drinkable.

Electricity:The voltage is 220v.

Lost and Found: Please dial 9 from your guestroom regarding any lost or found items.

Luggage storage:On your departure date, after check out, you can store your luggage  at the hotel until your departing time. Overnight storage is not available.

ATM: The nearest bank is 200 metres from the hotel, at the first corner on the left on Viale Trastevere, the main road.

Pharmacy: A Pharmacy is located on 229 Viale Trastevere, 200 metres from the hotel.

Per ulteriore assistenza rivolgersi al front office.

PHONE DIRECTORY

external line 0

reception 9

front office manager 850

restaurant / bar 816

cleaning 9

garage 854

congress centre 861

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